At Hugoro Store, we value your privacy as much as you value premium craftsmanship in your contemporary wardrobe. This Privacy Policy outlines how we collect, use, protect, and share information gathered through hugorostore.com (the “Site”). By accessing our Site and purchasing our premium menswear collections, you consent to the practices described below.

1. Information We Collect

To provide our global clientele with seamless shopping experiences, we collect:

  • Personal Information: Name, email address, shipping/billing addresses, phone number, and payment details when you make purchases of our knitwear, outerwear, or other collections.
  • Transaction Data: Purchase history, product preferences (such as your selections in jeans, footwear, or swimwear), and payment method details (Visa, MasterCard, JCB, or PayPal).
  • Technical Information: IP address, browser type, device information, and Site usage data through cookies and similar technologies.
  • Communication Records: Correspondence with our style advisors via email or other channels.

2. How We Use Your Information

Your information helps us maintain the sophistication expected by our style-conscious customers:

  • Process orders for our premium menswear collections and arrange global shipping (excluding some Asian countries and remote regions)
  • Provide personalized service through our Houston-based team
  • Improve our product offerings (from accessories to underwear & nightwear) and shopping experience
  • Communicate about orders, new arrivals, and exclusive offers matching your style preferences
  • Prevent fraud and enhance security across all transactions
  • Comply with legal obligations and protect our rights

3. Data Sharing & Disclosure

We maintain the discretion expected of a premium retailer:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, IT services, and marketing – all bound by confidentiality agreements.
  • Legal Requirements: When necessary to comply with laws or protect our rights and customers.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As a global retailer (excluding some regions), your information may be transferred to and processed in countries other than your own, including the United States where our Houston headquarters is located. We ensure all transfers receive adequate protection under applicable laws.

5. Data Security

We implement security measures worthy of our premium brand:

  • Industry-standard SSL encryption for all transactions
  • Regular security assessments of our systems
  • Limited access to personal data within our organization
  • We never store complete payment information on our servers

6. Your Rights & Choices

You may:

  • Access, correct, or request deletion of your personal information
  • Opt-out of marketing communications while retaining transactional messages
  • Request restrictions on certain data processing activities
  • Withdraw consent where processing is based on consent

Contact us at [email protected] to exercise these rights. We may require identity verification to process certain requests.

7. Cookies & Tracking Technologies

Our Site uses cookies to:

  • Remember your preferences (such as currency or region)
  • Analyze Site traffic and shopping behavior
  • Enable features like your shopping cart
  • Deliver targeted advertisements for our collections (outerwear, knitwear, etc.)

You can manage cookie preferences through your browser settings, though this may affect Site functionality.

8. Children’s Privacy

Our premium menswear collections are intended for adult customers. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy to reflect changes in our practices. The updated version will be posted on our Site with a new “Last Updated” date.

10. Contact Us

For privacy-related inquiries, please contact our Houston headquarters:

Hugoro Store
2772 Wines Lane
Houston, TX 77002
United States
Email: [email protected]
Hours: Monday-Friday, 9AM-5PM CST